I paid for my order, why was it canceled?

You order may have been canceled for several reasons:

• The payment details are incorrect
• The payment hasn't been sent by your online wallet or is being processed
• The reserve amount is insufficient for completing the payment - you can wait or request a refund
• Your amount is below the required minimum
• You had paid for your order manually and we cannot complete the payment. In this case, the order is returned

If you believe your order was canceled by mistake or need clarification, please contact our support team via the support form on the website. Provide your order details so we can assist you more quickly.

We hope you will enjoy the simplicity and convenience of our service.
Regards,
​Alfacash team.